Frequently Asked Questions
Everything you need to know about your Arbiter Studio gear and orders.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
Do Arbiter Studio products come with a warranty?
Yes, all our hardware products include a standard one-year limited warranty that covers manufacturing defects and hardware failures under normal use conditions.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging. Please ensure the product is in like-new condition with all accessories included to qualify for a full refund.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Are firmware updates available for my devices?
Absolutely. You can download the latest firmware and driver updates directly from our 'Support' page to ensure your gear is performing with the latest optimizations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options at checkout for your convenience.