Returns & Exchanges
At Arbiter Studio, we stand behind the precision and performance of our hardware. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your device in its original packaging, including all cables, keycaps, and accessories to ensure a successful inspection.
Label and Ship
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Verification and Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing